Returns & Exchanges
At Warlord Games, we want to ensure you are completely satisfied with your miniatures and hobby supplies. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Contact Support
Email our customer service team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization.
Package Your Items
Securely pack the products in their original packaging, ensuring all components, sprues, and decals are included and undamaged.
Ship the Parcel
Affix the provided return label or address the package to our regional warehouse and drop it off at your nearest authorized postal carrier.
Quality Inspection & Refund
Once our hobby experts verify the condition of the returned goods, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing